ILM Diploma in Leadership and Management course (General Management option)

Accredited
Qualification on RQF (UK).

Tutor-supported
eLearning course with Tutor Support.

Flexible
Start any time and work at your own pace.

Learn anywhere
Learn anytime, anywhere.

ILM Diploma in Leadership and Management course (General Management option)

Course Fee: £945
Special Offer: £795 (£150 off)

Course Details

This ILM Diploma in Leadership and Management course provides existing management (or those considering a career in management) with a comprehensive overview of Leadership and Management. The ILM Diploma in Leadership and Management starts with assessing and understanding the management and leadership styles in practice in today’s business environment. Following this, learners will look at key areas of management within the organisation including the skills and competence needed to effectively manage improvement, change, and projects. Developing people is a key management role and is also covered in the comprehensive course.

By choosing to study this course with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Who should complete this course?
  • Managers and supervisors who wish to learn leadership and management skills.
  • Anyone who is new to a management role or considering a career in management.
  • Business owners who wish to learn essential management skills.
Entry Requirements / Prerequisites
  • Level 3 certificate or equivalent qualification and/or relevant life and work experiences.
  • As this is a Level 5 (UK) professional qualification, learners will be expected to reference their assignment work to a high academic standard.
  • Learners must be fluent in English with excellent written English Skills in order to achieve the assessment criteria. Queries on the standard required can be directed to the college.
  • The assessments for this course draw on learners own practical experience and as such learners need to be working or have access to an organisation in which they can plan, execute and reflect on a number of management activities.
  • As this programme is delivered through distance learning, learners must be capable of studying on their own initiative.
  • A basic working knowledge of computers and access to a computer with internet access is required to do the course.
  • View the technical requirements for accessing CMIT eLearning.
  • Learn more about the suitability of this course.

How CMIT eLearning Works…

Topics covered in this Course

Unit 1: Assessing Your Own Leadership Capability and Performance

  • Management and Leadership
  • Theories of Management and Leadership
  • Personal Competencies: Delegation, Motivation, Influencing, Conflict Management, Teamwork and Collaboration
  • Professional Competencies: Developing and Coaching
  • Leadership Competencies: Initiative, Transparency, Inspiration, Change, Self-control and Adaptability
  • Management Development Options
  • Skills Audit and Development Plan

Unit 2: Managing Improvement

  • How Organisations Compete
  • What is Quality Management?
  • Quality Systems
  • Quality Monitoring
  • Quality Metrics
  • Measuring Customer Metrics
  • Conducting a Quality Audit
  • Business Improvement Planning
  • Performance Standards
  • Action Planning
  • Monitoring Results

Unit 3: Managing Projects in the Organisation

  • Principles of Project Management
  • Projects in Organisations
  • Project Management Methodology
  • Project Management Tools and Techniques
  • The Project Initiation Document
  • The Project Plan
  • Work Breakdown Structure (WBS)
  • Scheduling Effort
  • Scheduling Techniques
  • Resource and Budget Planning
  • Scope Planning, Verification and Change Control
  • Project Communications
  • Risk Management and Contingency Planning
  • Managing Staff and Suppliers
  • Project Monitoring
  • Cost Control
  • Schedule Control
  • Quality Control
  • Project Close-out
  • Personal Development Plan

Unit 4: Managing and Implementing Change in the Workplace

  • What is Change?
  • The Benefits of Change
  • The Role of Change in the Management Process
  • Common Problems when Implementing Strategic Change
  • Mission, Vision and Value
  • External and Internal Analysis
  • Market Opportunities and Threats
  • Organisational Strengths and Weaknesses
  • Identifying and Assessing Areas for Change
  • How to Communicate Change
  • Getting Buy-in
  • Stakeholder Management
  • Implementing Change
  • Kotter’s 8-Step Model
  • Managing Risk and Resistance to Change
  • Organisation Structure
  • Devising Operational Plans
  • Monitoring and Control

Unit 5: Understanding the Organisational Environment

  • Uses of PESTLE Analysis
  • Components of a PESTLE Analysis
  • Information Gathering
  • Political and Government Influences
  • Economic Influences
  • Social and Technological
  • Social Trends
  • Industry and Market Analysis
  • Technology Trends
  • Legal and Regulatory Environment
  • Environmental Influences
  • Ethics
  • Key Drivers of Change
  • PESTLE Impact Assessment

Unit 6: Developing People in the Workplace

  • People Development and Performance Management
  • Performance Management Cycle
  • Motivation Theory
  • Setting Performance Indicators
  • Setting Standards of Performance
  • Principles of Objective Setting
  • How to set SMART Objectives
  • Communicating Objectives to Staff
  • Monitor Performance
  • Review Performance
  • Performance Appraisal Methods
  • Performance Improvement Options
  • Personal Development Plans
  • Managing Underperformance
  • Disciplinary Procedures

Unit 7: Understanding the Skills, Principles and Practice of Effective Management, Coaching, and Mentoring

  • The Role of Coaching and Mentoring
  • Applications of Coaching
  • Listening and Questioning
  • Values and Beliefs
  • Building Relationships
  • Building Self Esteem
  • Giving Non-Judgemental Feedback
  • Empowering
  • Ethics and Standards
  • The Coaching Process (TGROW)
  • Individual Coaching Plans
  • Preparing for Coaching
  • Evaluating Coaching
  • Self-Reflection and Supervision

Unit 8: Interpreting Financial Statements to Assess Organisational Performance Using Financial Ratios

  • Key Concepts in Finance
  • Main Financial Statements
  • Financial Principles and Standards
  • Interpreting Financial Statements
  • Use of Financial Statements
  • Interpreting Balance Sheets
  • P&L Statements
  • Horizontal Analysis
  • Trend Analysis
  • Vertical Analysis
  • Ratio Analysis
Assessment
  • This course is assessed through a series of tutor-marked assignments.
  • All work submitted must be your own work. There is no exam for this course.
  • As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.
Transfer and Progression to Further Studies
  • Learners who successfully complete this programme may build on the units achieved towards another recognised ILM qualification.
ILM Membership
  • All registered candidates automatically become studying members of the ILM for 6 months, free of charge, and can enjoy a range of member benefits.
Accreditation
  • On successful completion and certification of this course learners will receive (1) a physical certificate accompanied by a certificate of unit credit, (2) a digital credential issued by email which can be added to an email footer or shared on other online platforms, and (3) a Post-nominal digital credential showing the post-nominal letters a successful learner can use to showcase their qualified status.
  • Once certified you may use the post-nominal letters AfCGI (Affiliate of the City and Guilds of London Institute)
  • Following successful completion of this course, you will receive an ILM Diploma in Leadership and Management (Level 5 UK) awarded by City and Guilds of London Institute. This qualification is on the UK Regulated Qualification Framework (RQF).

Request Prospectus

Complete the form below to request a prospectus.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
This field is hidden when viewing the form
Opt in

Student Reviews
of this course

4.9
4.9 out of 5 stars (based on 103 reviews)
Excellent90%
Very good10%
Average0%
Poor0%
Terrible0%

No Title

December 5, 2025

I developed new skills from completing this course and my tutors were very helpful.

Student September 2025

No Title

December 5, 2025

Its a very good course for people who are working and at the same time want to improve their skills in management.

Student September 2025

No Title

August 8, 2025

Excellent throughout.

Student May 2025

No Title

April 3, 2025

Excellent course, platform and support.

Student April 2025

No Title

January 13, 2025

Really well planned, tutors were very helpful, all the key information was available to enable me to complete each assignment.

Student January 2025

No Title

January 13, 2025

Very interesting course which i found suited my needs for my management role

Student January 2025

No Title

December 17, 2024

All tutors where helpful and professional, Thank you for your comments and corrections

Student December 2024

I found this course so easy to follow. The assignments were constructed in a way to ensure the learning outcomes were easy to achieve. The structure of the assignments helped to set small achievable goals and before you knew it the module was completed. I received excellent support from my tutors. You would need good self discipline to apply yourself to the learning but with real goals in mind that didn't pose a problem. Lessons were available using a good variety of multimedia which I would imagine appeals to different learning styles. Course work was delivered using simple language. My confidence has increased!

July 9, 2024

I found this course so easy to follow. The assignments were constructed in a way to ensure the learning outcomes were easy to achieve. The structure of the assignments helped to set small achievable goals and before you knew it the module was completed. I received excellent support from my tutors. You would need good self discipline to apply yourself to the learning but with real goals in mind that didn’t pose a problem. Lessons were available using a good variety of multimedia which I would imagine appeals to different learning styles. Course work was delivered using simple language. My confidence has increased!

Student July 2024
Verified

The time frame for completing this course was very achievable. Materials were excellent. The level was suitable for myself. Clare Fanning was a very helpful mentor. Very approachable and provided timely feedback.

July 2, 2024

The time frame for completing this course was very achievable. Materials were excellent. The level was suitable for myself. Clare Fanning was a very helpful mentor. Very approachable and provided timely feedback.

Student July 2024
Verified

I appreciate the course's organisation, content, videos, the clear and accessible presentation of information and tutors' support and motivation. The assessments are also well-designed, offering detailed insights into the processes. Moreover, the e-learning platform is user-friendly and the course provides flexibility in access.

June 25, 2024

I appreciate the course’s organisation, content, videos, the clear and accessible presentation of information and tutors’ support and motivation. The assessments are also well-designed, offering detailed insights into the processes. Moreover, the e-learning platform is user-friendly and the course provides flexibility in access.

Student June 2024
Verified

An enjoyable course which encompasses a lot of content

June 4, 2024

An enjoyable course which encompasses a lot of content

Student June 2024
Verified

The course is very well-structured, and the tutors provide very detailed and constructive feedback on assessments. After completing Module 1, I have already gained necessary knowledge and was able to identify my weaknesses and areas that need improvement.

February 19, 2024

The course is very well-structured, and the tutors provide very detailed and constructive feedback on assessments. After completing Module 1, I have already gained necessary knowledge and was able to identify my weaknesses and areas that need improvement.

Student February 2024
Verified

Very comprehensive and in depth.

January 23, 2024

Very comprehensive and in depth.

Student January 2024
Verified

Enjoying the course, tutor is helpful.

January 3, 2024

Enjoying the course, tutor is helpful.

Student January 2024
Verified

Having completed the last 2 financial modules I am blown away by the support from my tutor Claire, I have struggled with different aspects and she has helped me showing me genuine kindness but remaining professional. At times I didn't think I would be able to continue but with her guidance I have been able to.

December 20, 2023

Having completed the last 2 financial modules I am blown away by the support from my tutor Claire, I have struggled with different aspects and she has helped me showing me genuine kindness but remaining professional. At times I didn’t think I would be able to continue but with her guidance I have been able to.

Student December 2023
Verified

I felt the course was excellent. Having been out of education for a number of years, it was essential for me that information was clear and the website easy to navigate. The support from staff is excellent and i would highly recommend this course to others.

December 19, 2023

I felt the course was excellent. Having been out of education for a number of years, it was essential for me that information was clear and the website easy to navigate. The support from staff is excellent and i would highly recommend this course to others.

Student December 2023
Verified

Great course.

December 4, 2023

Great course.

Student December 2023
Verified

Very interesting and easy to fit around my full time work commitments with all modules easily accessible any time.

August 30, 2023

Very interesting and easy to fit around my full time work commitments with all modules easily accessible any time.

Student August 2023
Verified

Good course. Great beginning for a new career path.

August 10, 2023

Good course. Great beginning for a new career path.

Student August 2023
Verified

Great course, content and support was great throughout.

August 8, 2023

Great course, content and support was great throughout.

Student August 2023
Verified

Course content is very useful, I've thoroughly enjoyed the course. Tutors are helpful and provide feedback very quickly.

July 14, 2023

Course content is very useful, I’ve thoroughly enjoyed the course. Tutors are helpful and provide feedback very quickly.

Student July 2023
Verified

Great resources and tutor feedback is really useful. Enjoying the course and hoping to complete my last module this month.

June 16, 2023

Great resources and tutor feedback is really useful. Enjoying the course and hoping to complete my last module this month.

Student June 2023
Verified

Thoroughly enjoyable throughout. Good materials and support offered and good standard of work expected which makes the course feel valuable.

June 8, 2023

Thoroughly enjoyable throughout. Good materials and support offered and good standard of work expected which makes the course feel valuable.

Student June 2023
Verified

I have thoroughly enjoyed the whole course and learned a lot of useful information.

June 8, 2023

I have thoroughly enjoyed the whole course and learned a lot of useful information.

Student June 2023
Verified

I am really enjoying the course and am finding it really interesting and I am motivated to complete.

March 23, 2023

I am really enjoying the course and am finding it really interesting and I am motivated to complete.

Student March 2023
Verified

Very interesting, and I learned a lot from the assessment work required.

February 16, 2023

Very interesting, and I learned a lot from the assessment work required.

Student Febnruary 2023
Verified

Really enjoyed it, thank you.

February 3, 2023

Really enjoyed it, thank you.

Student February 2023
Verified

Very enjoyable so far with great support from the tutors.

January 30, 2023

Very enjoyable so far with great support from the tutors.

Student January 2023
Verified

I am enjoying the course, and feel that it is presented very clearly and quick feedback and advice from tutors has been welcomed.

January 3, 2023

I am enjoying the course, and feel that it is presented very clearly and quick feedback and advice from tutors has been welcomed.

Student December 2022
Verified

I enjoyed the course and the new skills and knowledge I have acquired from it.

November 30, 2022

I enjoyed the course and the new skills and knowledge I have acquired from it.

Student November 2022
Verified

I am really enjoying the course so far. I appreciate the feedback form the tutor in picking up improvements to the submissions and responding to me to answer any queries.

November 14, 2022

I am really enjoying the course so far. I appreciate the feedback form the tutor in picking up improvements to the submissions and responding to me to answer any queries.

Student November 2022
Verified

I am really enjoying the course. It gives me a great appreciation into the side of Management and what that entails and the different styles of Leadership.

October 24, 2022

I am really enjoying the course. It gives me a great appreciation into the side of Management and what that entails and the different styles of Leadership.

Student October 2022
Verified

This was a great course and I learnt a lot from it.

October 13, 2022

This was a great course and I learnt a lot from it.

Student October 2022
Verified

I find this course very Interesting and am learning so much i also think my tutor Sarah Jane is amazing she always answers my messages quickly and helps with any questions i have really enjoying it.

September 29, 2022

I find this course very Interesting and am learning so much i also think my tutor Sarah Jane is amazing she always answers my messages quickly and helps with any questions i have really enjoying it.

Student September 2022
Verified

I think it was terrific - I had zero study experience coming into this however the step by step guides really assisted me and I needed very little clarification around the assignments. The support I did require was primarily around the E.B.R which Sarah Jane got me through. It certainly assisted me in my current role, not only completing initiatives but increasing my standing within the business. I think it was terrific - I had zero study experience coming into this however the step by step guides really assisted me and I needed very little clarification around the assignments. The support I did require was primarily around the E.B.R which Sarah Jane got me through. It certainly assisted me in my current role, not only completing initiatives but increasing my standing within the business. Special nod to Sarah Jane who was brilliant with the prompt responses and feedback - challenged where necessary and praised when deserved.

July 13, 2022

I think it was terrific – I had zero study experience coming into this however the step by step guides really assisted me and I needed very little clarification around the assignments. The support I did require was primarily around the E.B.R which Sarah Jane got me through. It certainly assisted me in my current role, not only completing initiatives but increasing my standing within the business. I think it was terrific – I had zero study experience coming into this however the step by step guides really assisted me and I needed very little clarification around the assignments. The support I did require was primarily around the E.B.R which Sarah Jane got me through. It certainly assisted me in my current role, not only completing initiatives but increasing my standing within the business. Special nod to Sarah Jane who was brilliant with the prompt responses and feedback – challenged where necessary and praised when deserved.

Studet July 2022
Verified

Appreciated the support from the lecturers - they were always quick to respond to any queries.

July 13, 2022

Appreciated the support from the lecturers – they were always quick to respond to any queries.

Student July 2022
Verified

Good course, the manuals were very informative and in general the assessment tasks where clear and easy to understand.

June 16, 2022

Good course, the manuals were very informative and in general the assessment tasks where clear and easy to understand.

Student June 2022
Verified

The content of the course is highly applicable to working within an organisation and will certainly prove very useful in reality.

April 4, 2022

The content of the course is highly applicable to working within an organisation and will certainly prove very useful in reality.

Student April 2022
Verified

Very good course, that has provided me with some great skills to use in my new role as Engineering Supervisor

March 16, 2022

Very good course, that has provided me with some great skills to use in my new role as Engineering Supervisor

Student March 2022
Verified

Very interesting. Useful, especially the second part where you could apply your thinking to actual projects.

February 4, 2022

Very interesting. Useful, especially the second part where you could apply your thinking to actual projects.

Student February 2022
Verified

I think that the course was very well managed, the tutors were all very helpful and readily available if I needed any support.

February 1, 2022

I think that the course was very well managed, the tutors were all very helpful and readily available if I needed any support.

Student January 2022
Verified

The course covered a large variety of subjects that were all interesting and useful.

October 18, 2021

The course covered a large variety of subjects that were all interesting and useful.

Student October 2021
Verified

The course is really interesting and really making me think differently as a manager.

October 18, 2021

The course is really interesting and really making me think differently as a manager.

Student September 2021
Verified

Very good course with good communication from staff

June 17, 2021

Very good course with good communication from staff

Student May 2021
Verified

I felt it was a good course and over eight modules had lots of learning points. By having feedback, this was good for more in depth analysis and most of it has been applied to my day to day role. I also use the personal development plan within my team now as part of our 1-2-1 and development reviews.

April 22, 2021

I felt it was a good course and over eight modules had lots of learning points. By having feedback, this was good for more in depth analysis and most of it has been applied to my day to day role. I also use the personal development plan within my team now as part of our 1-2-1 and development reviews.

Student April 2021
Verified

Tutors are so helpful, the structure and content is very good, the material is very relevant to my position and the direction in which i want to progress. really enjoying the learning and the positive feedback from the tutors is really helpful to keep you motivated doing a distance course.

April 19, 2021

Tutors are so helpful, the structure and content is very good, the material is very relevant to my position and the direction in which i want to progress. really enjoying the learning and the positive feedback from the tutors is really helpful to keep you motivated doing a distance course.

Student April 2021
Verified

Very good experience all round.

March 24, 2021

Very good experience all round.

Student March 2021
Verified

The course is very well structured and layed out, very good opening module on assessing your own leadership skills and capabilities, really good. The tutor assigned to me is really helpful, this is my first time writing assignments and the tutor is giving really good advice.

March 2, 2021

The course is very well structured and layed out, very good opening module on assessing your own leadership skills and capabilities, really good. The tutor assigned to me is really helpful, this is my first time writing assignments and the tutor is giving really good advice.

Student March 2021
Verified

Great course.

December 10, 2020

Great course.

Student December 2020
Verified

All my tutors were really helpful and friendly.

December 9, 2020

All my tutors were really helpful and friendly.

Student December 2020
Verified

Request A Prospectus

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
This field is hidden when viewing the form
Opt in

College of Management and IT (CMIT)
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Click here to view our Privacy Policy