ILM Certificate in Effective Coaching and Mentoring

Accredited
Qualification on RQF (UK).

Tutor-supported
eLearning course with Tutor Support.

Flexible
Start any time and work at your own pace.

Learn anywhere
Learn anytime, anywhere.

ILM Certificate in Effective Coaching and Mentoring

Course Fee: £1095 Special Offer £995

Course Details

This comprehensive ILM Certificate in Effective Coaching and Mentoring course is the latest updated coaching qualification from ILM (launched 2019). It is designed for managers or those with significant responsibility for effective coaching and mentoring as part of their daily role within an organisational context. It is also suited to individuals who wish to move into a development role or start a career as a freelance coach or mentor. Students will learn: (1) The principles of coaching / mentoring, (2) how to make a business case for coaching / mentoring, (3) the coaching / mentoring process (4) Coaching/mentoring skills, and (5) Record keeping, supervision and reflection.

By choosing to study this ILM Certificate in Effective Coaching and Mentoring with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Who should complete this ILM Certificate in Coaching and Mentoring course?
  • Existing Managers and Supervisors who wish to gain a formal accredited qualification in Coaching and Mentoring.
  • Managers in business who have direct reports and wish to learn best-practice techniques in coaching.
  • Those who have responsibility for coaching and mentoring in an organisational context.
  • Those considering moving into a developmental role or starting a career as a freelance coach or mentor.
Entry Requirements / Prerequisites
  • Learners will normally be practising managers/supervisor or have responsibility for coaching / mentoring employees.
  • Level 3 certificate or equivalent qualification and/or relevant life and work experience.
  • As this is a Level 5 (UK) professional qualification, learners will be expected to reference their assignment work to a high academic standard.
  • Learners must be fluent in English with excellent written English Skills in order to achieve the assessment criteria. Queries on the standard required can be directed to the college.
  • The assessments require learners to plan and develop a short coaching programme for an organisation. Learners will be required to deliver 6 hours of coaching to three individuals (18 hours of coaching in total). Learners must have access to an organisation where they can complete this (this can be in a voluntary setting).
  • Learners will be required to record (voice only) one of the sessions delivered and must have their clients permission to complete this.
  • As this programme is delivered through distance learning, learners must be capable of studying on their own initiative.
  • A basic working knowledge of computers and access to a computer with internet access is required to do the course.
  • View the technical requirements for accessing CMIT eLearning.
  • Learn more about the suitability of this course.

How CMIT eLearning Works…

Topics covered in this ILM Certificate in Coaching and Mentoring course

Unit 1: Introduction

  • Introduction
  • Types of coaching/mentoring
  • The benefits and usefulness of coaching/mentoring to employees

Unit 2: The business case for coaching / mentoring

  • Organisation culture
  • The benefits and usefulness of coaching/mentoring to organisations
  • Setting targets for, and evaluating, coaching/mentoring programmes
  • Barriers to coaching/mentoring

Unit 3: The coaching/mentoring process (TGROW)

  • TGROW
  • Theme
  • Goals
  • Reality
  • Options
  • Will

Unit 4: Coaching/mentoring skills

  • Listening
  • Questioning
  • Values and beliefs
  • Building relationships
  • Building self-esteem
  • Feedback
  • Empowering coaches
  • Ethics and standards

Unit 5: Record keeping, supervision and reflection

  • Preparing for coaching
  • Contracting in coaching
  • Supervision and self-reflection
  • Templates
Assessment
  • Assessments for this course require learners to develop a coaching programme within an organisational setting, undertake coaching (6 hours with 3 individuals – 18 hours in total) and reflect on same.
  • All work submitted must be your own work. There is no exam for this course.
  • As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.
Transfer and Progression to Further Studies
  • Learners who successfully complete this programme may build on the units achieved towards another recognised ILM qualification.
ILM Membership
  • All registered candidates automatically become studying members of the ILM for 6 months, free of charge, and can enjoy a range of member benefits.
Accreditation
  • Following successful completion of this course, you will receive an ILM Certificate in Effective Coaching and Mentoring (Level 5 UK) awarded by City and Guilds of London Institute. This qualification is on the UK Regulated Qualification Framework (RQF).
  • On successful completion and certification of this course learners will receive (1) a physical certificate accompanied by a certificate of unit credit, (2) a digital credential issued by email which can be added to an email footer or shared on other online platforms, and (3) a Post-nominal digital credential showing the post-nominal letters a successful learner can use to showcase their qualified status.
  • Once certified you may use the post-nominal letters AfCGI (Affiliate of the City and Guilds of London Institute)

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Student Reviews
of this course

4.8
4.8 out of 5 stars (based on 82 reviews)
Excellent78%
Very good21%
Average1%
Poor0%
Terrible0%

No Title

April 3, 2025

An excellent, well structured course which I thoroughly enjoyed.

Student March 2025

No Title

February 5, 2025

Very interesting and concise

Student January 2025

No Title

February 5, 2025

Very interesting and concise

Student January 2025

No Title

December 17, 2024

I enjoyed the course and improved well. The coaching sessions with real people was very beneficial.

Student December 2024

The course was helpful and supportive throughout- thanks

July 25, 2024

The course was helpful and supportive throughout- thanks

Student July 2024
Verified

The course was interesting and well presented.

June 5, 2024

The course was interesting and well presented.

Student June 2024
Verified

I really enjoyed the course and it had had a positive impact on my skillset.

May 31, 2024

I really enjoyed the course and it had had a positive impact on my skillset.

Student May 2024
Verified

A good introduction to Coaching as a profession.

May 7, 2024

A good introduction to Coaching as a profession.

Student May 2024
Verified

The course was easy to follow and the support was at the right level.

April 8, 2024

The course was easy to follow and the support was at the right level.

Student April 2024
Verified

Thoroughly enjoyed the experience. The course was well suited to remote learning. I am now considering doing another!

January 4, 2024

Thoroughly enjoyed the experience. The course was well suited to remote learning. I am now considering doing another!

Student January 2024
Verified

An substantial well structured course with good supporting materials and an excellent tutor on hand when needed. Thank you.

October 31, 2023

An substantial well structured course with good supporting materials and an excellent tutor on hand when needed. Thank you.

Student October 2023
Verified

I throughly enjoyed every minute of this course and I’m actually sad it has now come to an end, although proud of what I have achieved and knowledge I’ve gained. I would also like to say how helpful by tutor Jackie Breen has been throughout and her feedback clear, helpful and fair. The support was proportionate and definitely appreciated.

October 31, 2023

I throughly enjoyed every minute of this course and I’m actually sad it has now come to an end, although proud of what I have achieved and knowledge I’ve gained. I would also like to say how helpful by tutor Jackie Breen has been throughout and her feedback clear, helpful and fair. The support was proportionate and definitely appreciated.

Student October 2023
Verified

The course content is clear and presented well.

October 4, 2023

The course content is clear and presented well.

Student October 2023
Verified

A really good course to not only deepen my knowledge about coaching but also learn new skills and have an opportunity to apply this.

August 8, 2023

A really good course to not only deepen my knowledge about coaching but also learn new skills and have an opportunity to apply this.

Student August 2023
Verified

I thoroughly enjoyed the course, very informative and user friendly. Really good feedback from course tutor Jackie

July 4, 2023

I thoroughly enjoyed the course, very informative and user friendly. Really good feedback from course tutor Jackie

Student July 2023
Verified

Really enjoyable and a good mix of theory and practical work.

June 7, 2023

Really enjoyable and a good mix of theory and practical work.

Student June 2023
Verified

Great course to develop coaching skills.

June 7, 2023

Great course to develop coaching skills.

Student June 2023
Verified

I really enjoyed this course from start to finish. I really appreciated the honest, constructive feedback from Jackie, and she was really quick to respond if I had any queries about anything I wanted to check before submission etc. I think the contextual approach, using my own sessions, was really beneficial, as I could see the impact on my performance as I went along. I think the provided templates were also really useful, as they helped to provide a robust structure to sessions I held, and a were a really useful tool in evaluating my progress.

June 6, 2023

I really enjoyed this course from start to finish. I really appreciated the honest, constructive feedback from Jackie, and she was really quick to respond if I had any queries about anything I wanted to check before submission etc. I think the contextual approach, using my own sessions, was really beneficial, as I could see the impact on my performance as I went along. I think the provided templates were also really useful, as they helped to provide a robust structure to sessions I held, and a were a really useful tool in evaluating my progress.

Student June 2023
Verified

Really enjoying the course, especially the practical elements of it. My tutor has been great.

May 22, 2023

Really enjoying the course, especially the practical elements of it. My tutor has been great.

Student May 2023
Verified

I think the course was good, and provided a great opportunity to learn about coaching and put into practice the knowledge gained through the delivery of coaching sessions.

May 2, 2023

I think the course was good, and provided a great opportunity to learn about coaching and put into practice the knowledge gained through the delivery of coaching sessions.

Student May 2023
Verified

The ability to set your own assessment deadlines was excellent for autonomy and ownership of your own learning. My tutor was very supportive and understanding when I had a bereavement. The course was well laid out and the videos were helpful.

April 6, 2023

The ability to set your own assessment deadlines was excellent for autonomy and ownership of your own learning. My tutor was very supportive and understanding when I had a bereavement. The course was well laid out and the videos were helpful.

Student April 2023
Verified

Great course, very good staff and fantastic tutor.

March 23, 2023

Great course, very good staff and fantastic tutor.

Student March 2023
Verified

Material is easy to understand and you can progress at your pace to suit your lifestyle

March 23, 2023

Material is easy to understand and you can progress at your pace to suit your lifestyle

Student March 2023
Verified

This was an excellent course that I enjoyed and the staff team and tutor were very responsive.

January 23, 2023

This was an excellent course that I enjoyed and the staff team and tutor were very responsive.

Student January 2023
Verified

Very enjoyable - materials and support from portal and tutor equal in information given and challenge -just right!

January 13, 2023

Very enjoyable – materials and support from portal and tutor equal in information given and challenge -just right!

Student January 2023
Verified

Very convenient course for working people. It did require lots of independent reading and developing the knowledge on your own. Interesting information shared by the tutor. Helpful feedback.

January 9, 2023

Very convenient course for working people. It did require lots of independent reading and developing the knowledge on your own. Interesting information shared by the tutor. Helpful feedback.

Student January 2023
Verified

The course provided the right amount of content for me at this stage in my coaching career. Clear and to the point.

January 3, 2023

The course provided the right amount of content for me at this stage in my coaching career. Clear and to the point.

Student December 2022
Verified

I really enjoyed the course, I feel it developed a new skill set which will long term benefits for the school and the staff I coach (and me).

December 6, 2022

I really enjoyed the course, I feel it developed a new skill set which will long term benefits for the school and the staff I coach (and me).

Student December 2022
Verified

A great course which gave me the confidence to learn but also enhance my skills and knowledge.

October 25, 2022

A great course which gave me the confidence to learn but also enhance my skills and knowledge.

Student October 2022
Verified

Excellent course and extremely practical.

July 5, 2022

Excellent course and extremely practical.

Student July 2022
Verified

The course was interested and fitted around my work commitments.

June 16, 2022

The course was interested and fitted around my work commitments.

Student June 2022
Verified

It was a good foundation course, the units were well outlined and the guide to assessments were reasonably detailed.

May 25, 2022

It was a good foundation course, the units were well outlined and the guide to assessments were reasonably detailed.

Student May 2022
Verified

This is an effective way to study at your own pace and have remote support when needed.

May 10, 2022

This is an effective way to study at your own pace and have remote support when needed.

Student May 2022
Verified

Easy to navigate the system, useful to be able to download the reading materials. My tutor Jackie has been responsive and straightforward so far. Well laid out in terms of video, reading, quiz.

May 6, 2022

Easy to navigate the system, useful to be able to download the reading materials. My tutor Jackie has been responsive and straightforward so far. Well laid out in terms of video, reading, quiz.

Student May 2022
Verified

As an experienced educator myself I thought it was excellent. I particularly valued the opportunity to study 'any time, anywhere'. As somebody with independent learning skills I was able to respond to the course materials well but I highly valued the support that I received from Jackie Breen, my excellent tutor. Please pass that on. Her feedback was clear, formative and timely.

April 19, 2022

As an experienced educator myself I thought it was excellent. I particularly valued the opportunity to study ‘any time, anywhere’. As somebody with independent learning skills I was able to respond to the course materials well but I highly valued the support that I received from Jackie Breen, my excellent tutor. Please pass that on. Her feedback was clear, formative and timely.

Student April 2022
Verified

The course is very interesting and informative and is just what I need and expected.

March 9, 2022

The course is very interesting and informative and is just what I need and expected.

Student March 2022
Verified

It was a thoroughly enjoyable course and it was a invaluable experience.

March 7, 2022

It was a thoroughly enjoyable course and it was a invaluable experience.

Student March 2022
Verified

I think CMIT has a really good approach. I liked my tutor and found her helpful and straightforward. She addressed and did not minimise any of my questions which was appreciated. I feel it is doable and one of the best things for me was having to do the 3 coaching practices and having such intense reflection around them.

February 14, 2022

I think CMIT has a really good approach. I liked my tutor and found her helpful and straightforward. She addressed and did not minimise any of my questions which was appreciated. I feel it is doable and one of the best things for me was having to do the 3 coaching practices and having such intense reflection around them.

Student February 2022
Verified

I have enjoyed completing the course and have appreciated the feedback from my tutor to help me develop my skills further.

January 17, 2022

I have enjoyed completing the course and have appreciated the feedback from my tutor to help me develop my skills further.

Student January 2022
Verified

Enjoyed learning at my own pace. learned a great deal about coaching.

January 14, 2022

Enjoyed learning at my own pace. learned a great deal about coaching.

Student January 2022
Verified

The learning hub was very easy to navigate around and the course was presented in a satisfactory manner. My tutor was really helpful and gave me constructive feedback that I shall be able to use to improve my own self-development going forward. She was really helpful and I am actually sad that our time has now ended.

December 22, 2021

The learning hub was very easy to navigate around and the course was presented in a satisfactory manner. My tutor was really helpful and gave me constructive feedback that I shall be able to use to improve my own self-development going forward. She was really helpful and I am actually sad that our time has now ended.

Student December 2021
Verified

It is a hugely valuable course to complete, with an opportunity to put the theory in to practice to improve your performance

October 28, 2021

It is a hugely valuable course to complete, with an opportunity to put the theory in to practice to improve your performance

Student October 2021
Verified

I really enjoyed doing the course. The tutor feedback challenged me to develop further in my professional practise and I have focused on learning new skills that I fully intend to take forward in my work.

October 13, 2021

I really enjoyed doing the course. The tutor feedback challenged me to develop further in my professional practise and I have focused on learning new skills that I fully intend to take forward in my work.

Student September 2021
Verified

The course manual is clear and easy to understand. I like the way the assignment is broken down in to sections and expected word count for each element is stated.

August 25, 2021

The course manual is clear and easy to understand. I like the way the assignment is broken down in to sections and expected word count for each element is stated.

Student August 2021
Verified

I have had an interest in coaching for a while and wasn't sure how to develop this. I am already a member of ILM and came across the ILM Level 5 Coaching and Mentoring qualification on the ILM website and then researched course providers. I found CMIT to be professional, supportive and helpful every time I have had an enquiry and am thrilled to have completed the course - particularly with the challenges that the last 12 months have posed. My tutor (Jackie) has responded quickly and helpfully to any queries I have asked and provided very constructive feedback on assessments. Overall, I would recommend this to anyone who is considering a qualification in coaching and mentoring - the course content was comprehensive and easy to follow and the assignments flowed well, building on a good basis of a theory assignment before proceeding to the practical assessments.

May 14, 2021

I have had an interest in coaching for a while and wasn’t sure how to develop this. I am already a member of ILM and came across the ILM Level 5 Coaching and Mentoring qualification on the ILM website and then researched course providers. I found CMIT to be professional, supportive and helpful every time I have had an enquiry and am thrilled to have completed the course – particularly with the challenges that the last 12 months have posed. My tutor (Jackie) has responded quickly and helpfully to any queries I have asked and provided very constructive feedback on assessments. Overall, I would recommend this to anyone who is considering a qualification in coaching and mentoring – the course content was comprehensive and easy to follow and the assignments flowed well, building on a good basis of a theory assignment before proceeding to the practical assessments.

Student May 2021
Verified

I found the whole course really interesting particularly the practical elements. My Tutor was really helpful.

April 29, 2021

I found the whole course really interesting particularly the practical elements. My Tutor was really helpful.

Student April 2021
Verified

The course has been really valuable for me. The materials were really thorough and clear and the video tutorials friendly in tone, which was very helpful. The tutor Jackie Breen has been really great. Incredibly encouraging and positive about my performance. This was specially important as the communications were all online.

April 22, 2021

The course has been really valuable for me. The materials were really thorough and clear and the video tutorials friendly in tone, which was very helpful. The tutor Jackie Breen has been really great. Incredibly encouraging and positive about my performance. This was specially important as the communications were all online.

Student April 2021
Verified

I like how it's clear and easy to use, I'm also learning a lot through the course guides, videos and quizes.

April 22, 2021

I like how it’s clear and easy to use, I’m also learning a lot through the course guides, videos and quizes.

Student April 2021
Verified

The website and material are easy to access and follow independently. It's been an interesting read so far!

April 22, 2021

The website and material are easy to access and follow independently. It’s been an interesting read so far!

Student April 2021
Verified

It is a thoroughly enjoyable and beneficial course. I love the variety of content and the modes of presentation.

April 19, 2021

It is a thoroughly enjoyable and beneficial course. I love the variety of content and the modes of presentation.

Student April 2021
Verified

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