ILM Certificate in Effective Coaching and Mentoring 


Course Details

This comprehensive ILM Certificate in Effective Coaching and Mentoring course is the latest updated coaching qualification from ILM (launched 2019). It is designed for managers or those with significant responsibility for effective coaching and mentoring as part of their daily role within an organisational context. It is also suited to individuals who wish to move into a development role or start a career as a freelance coach or mentor. Students will learn: (1) The principles of coaching / mentoring, (2) how to make a business case for coaching / mentoring, (3) the coaching / mentoring process (4) Coaching/mentoring skills, and (5) Record keeping, supervision and reflection.

By choosing to study this ILM Certificate in Effective Coaching and Mentoring with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Who should complete this ILM Certificate in Coaching and Mentoring course?
  • Existing Managers and Supervisors who wish to gain a formal accredited qualification in Coaching and Mentoring.
  • Managers in business who have direct reports and wish to learn best-practice techniques in coaching.
  • Those who have responsibility for coaching and mentoring in an organisational context.
  • Those considering moving into a developmental role or starting a career as a freelance coach or mentor.
Entry Requirements / Prerequisites
  • Candidates will normally be practising managers/supervisor or have responsibility for coaching / mentoring employees.
  • Level 3 certificate or equivalent qualification and/or relevant life and work experience.
  • As this is a Level 5 (UK) professional qualification, learners will be expected to reference their assignment work to a high academic standard.
  • Candidates must be fluent in English with excellent written English Skills in order to achieve the assessment criteria. Queries on the standard required can be directed to the college.
  • The assessments require candidates to plan, develop and deliver 6 hours of coaching to three individuals (18 hours of coaching in total). Candidates must have access to an organisation where they can complete this (this can be in a voluntary setting).
  • Candidates will be required to record (voice only) one of the sessions delivered and must have their clients permission to complete this.
  • As this programme is delivered through distance learning, students must be capable of studying on their own initiative.
  • A basic working knowledge of computers and access to a computer with internet access is required to do the course.
  • For technical requirements required to access CMIT eLearning click here>
  • For more details on the suitability of this course click here>
How CMIT eLearning Works…

Topics covered in this ILM Certificate in Coaching and Mentoring course

Unit 1: Introduction

  • Introduction
  • Types of coaching/mentoring
  • The benefits and usefulness of coaching/mentoring to employees

Unit 2: The business case for coaching / mentoring

  • Organisation culture
  • The benefits and usefulness of coaching/mentoring to organisations
  • Setting targets for, and evaluating, coaching/mentoring programmes
  • Barriers to coaching/mentoring

Unit 3: The coaching/mentoring process (TGROW)

  • Theme
  • Goals
  • Reality
  • Options
  • Will

Unit 4: Coaching/mentoring skills

  • Listening
  • Questioning
  • Values and beliefs
  • Building relationships
  • Building self-esteem
  • Feedback
  • Empowering coaches
  • Ethics and standards

Unit 5: Record keeping, supervision and reflection

  • Preparing for coaching
  • Contracting in coaching
  • Supervision and self-reflection
  • Templates
  • This course is assessed through Assessments. This includes developing a coaching programme, undertaking coaching, and reflecting upon this (candidates are required to complete 6 hours of coaching with 3 individuals – 18 hours in total).
  • All work submitted must be your own work. There is no exam for this course.
  • As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.
Transfer and Progression to Further Studies
  • Learners who successfully complete this programme may build on the units achieved towards another recognised ILM qualification.
ILM Membership
  • All registered candidates automatically become studying members of the ILM for 6 months, free of charge, and can enjoy a range of member benefits.
  • Following successful completion, you will receive an ILM Coaching and Mentoring for Managers (Level 5 UK) from the Institute of Leadership and Management.  This is an award on the UK Regulated Qualification Framework (RQF). CMIT is an approved ILM centre.
  • Click here for Accreditation Details
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